Reset Password

Hi guys,

First off, we’d like apologize for all the problems that’s been sprouting up on the site. As you all know, we’ve just added a major feature to our site: Groups. Our site is still a Beta site and are still undergoing bug fixes. Thank you to those loyal faqqlyians who continue to help us catch those nasty darn bugs.

Secondly, it seems as if some of our users are having trouble resetting their passwords. Please make sure that you have followed these steps correctly:

1) Go to http://www.faqqly.com/account/reset_password: type in your account’s email address (the one you log in with)

2) Check your email (from the email account that you just used). A verification link is provided.

3) There are 2 ways of verification. You may only verify once if verification is successful.

a) Click the link provided

b) On the same page you reset your password, you can type in your email address and the verification code provided in the email.

Reminder: If one of the ways succeeds, then your done! No need to use the other way.

4) Check your email again. A new password will be sent.

5) Use the new password that was sent to you and the same email address to sign in.

We hope this works for you! If you’re still having problems, please contact us at faqqlytechteam@gmail.com providing the email that you use for your faqqly account or your user id. Thank you for your patience!

-Victoria

Anomaly Off to Starboard!

So, around noon today (pacific time), we noticed the server was, shall we say, not functioning.

So to those of you who saw it while it was down, sorry! Worst though, is that we lost all data from 12AM-2PM (pacific time).

The long and short? The database was corrupted and we were forced to restore from backup. We share your pain if you lost FAQs you held dear (seriously). We’re doing our best to get you your FAQs back.

Thanks for understanding,
-HF

Plays well with other children

As some of you have noticed, our new API is in and ready to rock! Go ahead and check out the specs and go crazy building your own widgets, plugins, scripts and whatever you can dream of!

-Andrew

FAQQLY’s doing its chores

As we speak, our server is doing crazy stunts getting all the data moved around to prepare for Groups’ big entrance. So far, it’s taking a little longer than we had hoped for (but we expect to be up and going by 9PM PST).

-Andrew

— (10:08PM PST) We’re up, but running a little shakily on the new codebase. Couldja be patient as we stabilize everything? If anything crazy happens, let the Tech Team know. Thanks all.

Random: Hsiu-Fan is currently contemplating what to put in his will.

As Andrew mentioned in the previous post, Groups is almost done! Just hold on tight. Don’t worry, we’re not slacking off. It’s a party at the Faqqly farm right now (9:17PM) — I’m writing this post, Andrew’s fixing conflicts, Hsiu-Fan’s making random comments and being the eccentric guy that he is.

Anyway, shoot us some comments, more bug complaints, or even some qudos (current count: 0, man where’s the love? [j/k])!